At Alakh Nagri, we carefully inspect every order before dispatch to ensure it reaches you in perfect condition.
Ready-to-wear items: Returns or exchanges may be accepted for eligible items, subject to our return conditions. Items must be unused, unworn, unwashed, and returned with all original tags and packaging intact.
Made-to-order items: Made-to-order pieces are final sale and cannot be returned or exchanged, as they are prepared specifically for the customer.
Damaged or incorrect orders: If your order arrives damaged or you receive an incorrect item, please contact us promptly with your order details and clear photos so our team can assist you.
Shipping: Orders are dispatched from Lahore within 3 working days. Delivery times may vary depending on the destination.
For return or exchange assistance, please contact Alakh Nagri Customer Support before sending any item back.